Privacy Policy

1. Introduction

Welcome to CountingConcerts ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website countingconcerts.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our services, or otherwise contact us. This includes:

• Account information (email address, username/display name, password)
• Profile information (name, profile photo, location)
• Concert preferences and library (artists, venues, concerts you save)
• Communications you send to us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring URLs)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

If you choose to sign in using Google authentication, we receive your name, email address, and profile picture from Google, subject to your Google privacy settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To create and manage your account
• To personalize your experience and show relevant concerts
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions and abuse
• To comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting (Vercel), database services (Supabase), and analytics.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.
• With Your Consent: We may share information for any other purpose with your consent.

We do not sell your personal information to third parties.

5. Third-Party Services

Our website contains links to third-party websites and services, including:

• Ticketmaster: We display ticket information and links to Ticketmaster for purchasing concert tickets. When you click these links, you are subject to Ticketmaster's privacy policy.
• Google Authentication: If you sign in with Google, Google's privacy policy applies to the authentication process.
• Supabase: Our backend services are powered by Supabase. Their privacy practices govern data storage.

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function, including authentication.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at privacy@countingconcerts.com.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: